September 1, 2014

Daily Reflection

“You can’t be right by doing wrong and you can’t be wrong by doing right.”

August 31, 2014

Daily Reflection

“Never let the things you want make you forget the things you have.”

August 30, 2014

Daily Reflection

“The only time you should ever look back is to see how far you’ve come.”

August 29, 2014

Daily Reflection

“The things we take for granted someone else is praying for.”

August 28, 2014

Epic Update from Covenant Health Systems

In June 2014, a communication piece was distributed highlighting the potential collaboration between Covenant Health Systems and Bon Secours Health System, Inc. regarding a shared instance of Epic for Covenant’s three acute-care hospitals. Throughout the summer significant progress has been made towards cementing this exciting partnership. Leaders from across the system have met with Bon Secours and have come to the conclusion that accessing Epic through Bon Secours is the ideal Electronic Medical Records and Revenue Cycle solution for our organization’s physician practices and hospitals.

A shared instance between Covenant and Bon Secours means that there is one set of software, one set of data, but two organizations share it, making Epic more affordable for Covenant. There are rules in place that ensure patient information is kept private between the sharing organizations. By initiating a shared instance, Covenant Health Systems will have a fully built and operational system that can serve as a starting point for implementation.

On August 22, the Covenant Board of Directors was updated on the revised Epic total cost of ownership and was educated on what an Epic shared instance entails. Board approval was obtained to conduct final contract negotiations with Bon Secours and Epic.

In the meantime, Bon Secours advised us that completing pre-installation work would ensure a successful Epic install. Examples of pre-installation work include:

  • Adopting one standard enterprise data-set in conjunction with the Bon Secours Epic instance:
    • chart of accounts
    • charge master
    • master provider file
    • master patient index
  • Adopting common solutions for Covenant’s three hospitals:
    • clinical data repository
    • lab information system
    • general financial systems: general ledger/materials management/accounts payable
    • document scanning
    • employee sign-on

Although a precise timeframe for the above is not in place, we anticipate being able to present costs and a project timeline by the end of September. The necessary pre-installation work provides a great opportunity for all three hospitals to collaborate as a team on this endeavor.

If you have any questions or concerns, please contact Karen Bowling, Chief Information Officer for Covenant Health Systems at (207) 991-0923 or

August 28, 2014

Daily Reflection

“All I want is peace, love, understanding and a chocolate bar bigger than my head.”

August 27, 2014

Daily Reflection

“Try to be like the turtle, comfortable in your own shell.”

August 26, 2014

Fun at the Festival



St. Joseph CEO Mary Prybylo (left) and VP/Mission & System Integration Bethany McKnight  both assisted with the introduction of performances during this weekend’s American Folk Festival on the Bangor Waterfront.

In the spirit of our Organization’s ongoing support of activities that benefit the health and wellness of our community, St. Joseph was a major sponsor of this year’s Festival.

August 26, 2014

St. Joseph Still Scoring High in Patient Satisfaction

Thanks to the dedication and teamwork of numerous departments and employees, St. Joseph Healthcare has achieved terrific patient satisfaction scores, as reported by the national Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS). In five care categories surveyed, SJH scored close to 91 or better (on a scale of 100). The Organization scored higher than the national average in all categories.

St. Joseph’s scores for 2013-14 were as follows: Ambulatory Surgery, 93.42; Emergency, 91.32; Home Health, 90.96; Inpatient, 91.88, and Physician Office, 94.22.

The HCAHPS survey is the first national, standardized and publicly reported survey which bases results on how patients see their hospital care.

In addition to affirming the quality of care we deliver to our patients, our high HCAHPS scores also assure higher revenue to the Organization through the national Value Based Purchasing incentive program which rewards hospitals based on the level of quality care they provide. High HCAHPS scores are also beneficial because they help healthcare organizations achieve Preferred Provider status. This allows employers to motivate their health plan members to seek care at a preferred facility, through lower deductibles and co-pays.

August 26, 2014

Daily Reflection

“If it makes you happy, do it.  If it doesn’t, then don’t.”


Get every new post delivered to your Inbox.

Join 541 other followers